Employee Green Practices, Organizational Support, and Sustainable Performance in Chinese Hotels: A Structural Equation Modeling Approach

Authors

DOI:

https://doi.org/10.64976/jbtm.11

Keywords:

Employee green practices, Sustainable performance, Hotels, Organizational support, PLS-SEM, China

Abstract

Sustainability has become a strategic imperative for the hotel industry, particularly in emerging economies where environmental pressures and labor intensity intersect. This study investigates how employee green practices influence sustainable performance in Chinese hotels, examining the mediating role of perceived organizational support for sustainability (POSS) and the moderating effect of environmental training intensity. Using survey data collected from 402 hotel employees across four major tourist regions in China, the study applies Partial Least Squares Structural Equation Modeling (PLS-SEM). Results indicate that employee green practices have a significant positive effect on environmental, social, and economic performance. POSS partially mediates these relationships, while environmental training intensity strengthens the impact of employee green practices on sustainable performance outcomes. The study contributes empirical evidence from a non-Western context and offers actionable implications for hotel managers seeking to align human resource practices with sustainability objectives.

Downloads

Download data is not yet available.

References

Baquero, A. (2024a). Examining the role of ambidextrous green innovation and green competitive advantage in stimulating sustainable performance: The moderating role of green absorptive capacity. Sage Open, 14(4).

Baquero, A. (2024b). Expo2020 Dubai and Tourism Marketing: An Online User-Generated Content Analysis. Journal of Hospitality and Tourism Issues, 6(2), 130–148. https://doi.org/10.51525/johti.1528836

Blau, P. M. (1964). Exchange and power in social life. New York, NY: Wiley.

Cohen, J. E. (1988). Statistical power analysis for the behavioral sciences. Lawrence Erlbaum Associates, Inc.

Cook, K. S., Cheshire, C., Rice, E. R. W., & Nakagawa, S. (2013). Social exchange theory. En J. DeLamater & A. Ward (Eds.), Handbook of social psychology (pp. 61–88). Dordrecht, Netherlands: Springer

Dumont, J., Shen, J., & Deng, X. (2017). Effects of green HRM practices on employee workplace green behavior: The role of psychological green climate and employee green values. Human Resource Management, 56(4), 613–627.

Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500–507. https://doi.org/10.1037/0021-9010.71.3.500

Elkington, J. (1997). Cannibals with forks: The triple bottom line of 21st century business. Capstone.

Font, X., Garay, L., & Jones, S. (2016). Sustainability motivations and practices in small tourism enterprises in European protected areas. Journal of Cleaner Production, 137, 1439–1448.

Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2022). A primer on partial least squares structural equation modeling (PLS-SEM). Sage.

Jabbour, C. J. C. (2013). Environmental training in organizations: From a literature review to a framework for future research. Resources, Conservation and Recycling, 74, 144–155.

Jing, L, and Wei, C. (2025). Small and Medium Enterprises (SMEs) and Sustainable Development in China: Opportunities, Challenges, and Future Directions. Journal of Business and Tourism Management, 1(1), 13-30. https://doi.org/10.64976/jbtm.2025.002

Khan, N. U., Ali, F., Usman, M., & Younas, M. Z. (2022). Antecedents of employee green behavior in the hospitality industry. Frontiers in Psychology, 13, 836109.

Lamm, E., Tosti-Kharas, J., & King, C. E. (2015). Empowering employee sustainability: Perceived organizational support toward the environment. Journal of Business Ethics, 128(1), 207–220.

Paillé, P., & Boiral, O. (2018). Pro-environmental behavior at work: Construct validity and determinants. Journal of Business Ethics, 150(2), 543–559.

Renwick, D. W. S., Redman, T., & Maguire, S. (2013). Green human resource management: A review and research agenda. International Journal of Management, doi: 10.1111/j.1468-2370.2011.00328.x

Yusliza, M. Y., Yong, J. Y., Tanveer, M. I., Ramayah, T.,Noor Faezah, J., & Muhammad, Z. (2020). A structuralmodel of the impact of green intellectual capital on sustainable performance. Journal of Cleaner Production, 249,119334

Downloads

Published

2025-12-15

Issue

Section

Articles